Tell us what best you like about us: Right from the reception all through the restaurant is superb.
What i like best is your staff courtesy. They pay good attention in a friendly, efficient and responsive manner.
I'd like to recommend you guys. Keep it up!
Did we fall short of your expectation in any particular services area?:
In future will you stay with us or recommend us to your friends or associates?: Sure
Mr. STELLA OLUSOLA, OKE
FROM: Ibadan
RATE US:"Good
Tell us what best you like about us: Serene environment, devoid of noise pollution and besides, you guys got comfortable rooms.
Did we fall short of your expectation in any particular services area?: Complaint Handling
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Nwaneri, Chuks
FROM: Lagos
RATE US:"excellent
Tell us what best you like about us: I never knew Ogun State could have such a wonderful hotel with a world-class taste. Citi Hotel, you guys 're the bomb! Keep it up.
Did we fall short of your expectation in any particular services area?: Nah
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Atryibu, Hom
FROM:
RATE US:"bad
Tell us what best you like about us: The services was porous
Did we fall short of your expectation in any particular services area?:
In future will you stay with us or recommend us to your friends or associates?:
Mrs. Adams,
FROM: Lagos
RATE US:"Excellent
Tell us what best you like about us: Nice environment!
Did we fall short of your expectation in any particular services area?: No
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Jimoh, Asis
FROM: Ogun State
RATE US:"Good
Tell us what best you like about us: The underground bar
Did we fall short of your expectation in any particular services area?: no
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Yeye, Lem
FROM: Abuja
RATE US:"Very Good
Tell us what best you like about us: Ooh! The treat at the reception was beyond expectation for a hotel in Ogun State.
Did we fall short of your expectation in any particular services area?: Nah.
In future will you stay with us or recommend us to your friends or associates?: Sure.
Mr. Patrick, Shedrack
FROM: Canada
RATE US:"Very Good
Tell us what best you like about us: Good staff
Did we fall short of your expectation in any particular services area?: Noise from the underground bar.
In future will you stay with us or recommend us to your friends or associates?: Likely
Mr. constantine, Elisabeth Constantine
FROM: Brookline
RATE US:"Excellent
Tell us what best you like about us:
Did we fall short of your expectation in any particular services area?:
In future will you stay with us or recommend us to your friends or associates?: Yes
Mrs. OLOIDI MARY, OLAJUMOKE
FROM:
RATE US:"Very Good
Tell us what best you like about us: Your stable electricity supply, cleaning of the room everyday, availability of water supply and provision of TV entertainment with DSTV supply (mostly AFRICA MAGIC)
Did we fall short of your expectation in any particular services area?: Non availability of fast food service so as to buy food of once chioce.
In future will you stay with us or recommend us to your friends or associates?: Yes
Mrs. Lawal, Olumide June
FROM: Ibadan
RATE US:"Excellent
Tell us what best you like about us: The room and environment is neat and the staff diligent.
Did we fall short of your expectation in any particular services area?: Water heater not too okay.
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Raheem, Olaniyi
FROM: Abeokuta
RATE US:"Excellent
Tell us what best you like about us: The availability of the wireless internet service has made my stay here very conmfortable because i was able to browse and update things on my laptop with ease
Did we fall short of your expectation in any particular services area?: Toilet Cleaning habit is not too good.
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. S, Olaniyi
FROM: Lagos
RATE US:"Excellent
Tell us what best you like about us: The service right from the reception through all the other departments were excellent.
Did we fall short of your expectation in any particular services area?: No complain.
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Adeoye, Olubukola Victoria
FROM: Ibadan
RATE US:"Good
Tell us what best you like about us: You guy got neat and comfortable rooms. And a very serene environment.
Did we fall short of your expectation in any particular services area?: No Complain.
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Babatunde, Oni
FROM:
RATE US:"Excellent
Tell us what best you like about us: The atmosphere is very conductive. ...not too rowdy and everything is well organized.
Did we fall short of your expectation in any particular services area?: No complain from any department
In future will you stay with us or recommend us to your friends or associates?: Likely
Mr. Sanni, Ahmed
FROM: Kano
RATE US:"Very Good
Tell us what best you like about us: Your hotel is very comfortable to stay and generally peaceful.
Did we fall short of your expectation in any particular services area?: No complain as for me.
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Onyeka, Chiyere
FROM:
RATE US:"Good
Tell us what best you like about us: The staff are attentive whenever they are called and are always ready to assist you.
Did we fall short of your expectation in any particular services area?: Room service need more improvement.
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Deborah, Abosede
FROM:
RATE US:"Very Good
Tell us what best you like about us: The comfort and hospitality service from your staff were good. Excellence and uninterpretable power supply.
Did we fall short of your expectation in any particular services area?: Noting to complain about
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Lawal, Daodu
FROM:
RATE US:"Excellent
Tell us what best you like about us: Everything especially the free internet system.
Did we fall short of your expectation in any particular services area?: I have no complain.
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Olawanishola, Adebiyi
FROM: Osun state
RATE US:"Very Good
Tell us what best you like about us: This hotel is first class hotel which is more then known hotels.
Did we fall short of your expectation in any particular services area?: NO.
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Adewole, Onabanjo
FROM:
RATE US:"Excellent
Tell us what best you like about us: Regular light supply and the attitude of you employee is encouraging.
Did we fall short of your expectation in any particular services area?: No.
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Nwanko, Onyema
FROM: Lagos
RATE US:"Excellent
Tell us what best you like about us: The environment was friendly.
Did we fall short of your expectation in any particular services area?: Fixing of standing mirror in the room
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Abegunde, Deborah
FROM: Ile-Ife
RATE US:"Excellent
Tell us what best you like about us: I like the way with which you guys handle complains from guests and get them fixed in no time.
Did we fall short of your expectation in any particular services area?: Reception attendance.
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. S, Wahab
FROM: Ibadan
RATE US:"Good
Tell us what best you like about us: Stable electricity supply, clean and tidy environment as well as polite and interest staff.
Did we fall short of your expectation in any particular services area?: NO.
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Ademola, Badmus
FROM:
RATE US:"Excellent
Tell us what best you like about us: Your hospitality, environment, and location were just too good.
Did we fall short of your expectation in any particular services area?: No
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Adedeji, Ademola
FROM:
RATE US:"Excellent
Tell us what best you like about us: As for ur building, fine structure. Good rooms. Thumbs up for you guys
Did we fall short of your expectation in any particular services area?: No
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. M.O, Alimi
FROM:
RATE US:"Excellent
Tell us what best you like about us: Satisfactory
Did we fall short of your expectation in any particular services area?: No
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Bankole, Olawale
FROM:
RATE US:"Very Good
Tell us what best you like about us: The quiet environment
Did we fall short of your expectation in any particular services area?: No
In future will you stay with us or recommend us to your friends or associates?: Likely
Mr. Durotimi, Temilola
FROM:
RATE US:"Excellent
Tell us what best you like about us: The staff are all good.
Did we fall short of your expectation in any particular services area?: Room service needs more attention.
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Adebami, Olatemi
FROM:
RATE US:"Excellent
Tell us what best you like about us: Cleaning. The ways your staff use to clean everyday.
Did we fall short of your expectation in any particular services area?: Complaint handling.
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Oladepo, M
FROM:
RATE US:"Very Good
Tell us what best you like about us: Regular electricity, very neat environment and security area is good.
Did we fall short of your expectation in any particular services area?: Food from room service.
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Adegboyega, Sanmi
FROM:
RATE US:"Excellent
Tell us what best you like about us: Your customer relationship is 100% perfect. This is home away from home.
Did we fall short of your expectation in any particular services area?: No
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Olujide, Oladokun
FROM:
RATE US:"Excellent
Tell us what best you like about us: Your spacing environment, clean and wonderful employees
Did we fall short of your expectation in any particular services area?: No
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Taiwo, Jumoke
FROM:
RATE US:"Very Good
Tell us what best you like about us: Reception. The behavior and response of your staff is 99.9% towards the visitors
Did we fall short of your expectation in any particular services area?: No
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Osho, Gbenga
FROM:
RATE US:"Excellent
Tell us what best you like about us: The peaceful atmosphere and the friendly disposition/ready to take action of Mr Adebayo and the MD.
Did we fall short of your expectation in any particular services area?: No
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Olawafemi, Adegunloye
FROM:
RATE US:"Very Good
Tell us what best you like about us: Warm reception received from your staffs most especially those at the reception.
Did we fall short of your expectation in any particular services area?: No complain.
In future will you stay with us or recommend us to your friends or associates?: Likely
Mr. Thompson, Adewale
FROM: Lagos
RATE US:"Excellent
Tell us what best you like about us: I like the environment and its conducive.
Did we fall short of your expectation in any particular services area?: Housekeeping need to work more harder.
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Ademarati, Olumide
FROM: Lagos
RATE US:"Excellent
Tell us what best you like about us: The environment, constant power supply and receptionist.
Did we fall short of your expectation in any particular services area?: The room service maintenance was not able to put the AC back in time.
In future will you stay with us or recommend us to your friends or associates?: Likely
Mr. Emmanuel, Ade
FROM: Lagos
RATE US:"Excellent
Tell us what best you like about us: Customer Relation. Olayinka (FRONT DESK OFFICER) has been accomodating.
Did we fall short of your expectation in any particular services area?: No
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Ojo, Emmanuel
FROM: Ibadan
RATE US:"Very Good
Tell us what best you like about us: Staff Courtesy.
Did we fall short of your expectation in any particular services area?: No
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Titilayo, Oladapo
FROM: Lagos
RATE US:"Excellent
Tell us what best you like about us: Your Good, the Comfort, Hospitality and nice Environment. I really enjoyed myself and will like to come back again.
Did we fall short of your expectation in any particular services area?: NO
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Bisoye, Olatunde
FROM: Lagos
RATE US:"Good
Tell us what best you like about us: The environment is conducive.
Did we fall short of your expectation in any particular services area?: Outside immediate environment is rough. Please adjust.
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Ileriayo, Olabanji
FROM: Abuja
RATE US:"Excellent
Tell us what best you like about us: The courtesy extended to me by your staff starting from the receptionist
Did we fall short of your expectation in any particular services area?: No
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Oluwole, Olashore
FROM: Lagos
RATE US:"Excellent
Tell us what best you like about us: Keep on, Keep Going
Did we fall short of your expectation in any particular services area?: Need to work further on development.
In future will you stay with us or recommend us to your friends or associates?: Likely
Mr. Opeyemi, Oluwadamilola
FROM: Ibadan
RATE US:"Very Good
Tell us what best you like about us: Friendliness
Did we fall short of your expectation in any particular services area?: No but Perfect
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Oriyomi, Onabanko
FROM: Bauchi
RATE US:"Excellent
Tell us what best you like about us: Stability of electricity and water. Also spacious car park, cleanliness and nice swimming pool.
Did we fall short of your expectation in any particular services area?: No
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Ogunkoya, Oluwabunmi
FROM: Ijebu-Ode
RATE US:"Excellent
Tell us what best you like about us: As for ur building, fine structure. Good rooms. Thumbs up for you guys
Did we fall short of your expectation in any particular services area?:
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Ogunade, sunkanmi
FROM: Ota
RATE US:"Very Good
Tell us what best you like about us: Actually, i love the rooms, its so out of this world. Never knew such facilities were available. its a first class fell at the citi hotel rooms. Trust me!
Did we fall short of your expectation in any particular services area?: They were met in all areas. from the restaurant, to the pool side. its spicy hot.
In future will you stay with us or recommend us to your friends or associates?: Yes
Mr. Thompson, Adeola
FROM: Lagos
RATE US:"Excellent
Tell us what best you like about us: I enjoy the nite spent at your hotel. Also love the St. Janet show. Its was lovely
Did we fall short of your expectation in any particular services area?: Need to improve services generally.
In future will you stay with us or recommend us to your friends or associates?: Yes
Mrs. Oluwanisola, Jadasola
FROM: abeokuta
RATE US:"Very Good
Tell us what best you like about us: The room are good looking and conducive. Sade at the reception and Mr Adebayo OPM were both amiable.
Did we fall short of your expectation in any particular services area?: No
In future will you stay with us or recommend us to your friends or associates?: Yes
Tell us what best you like about us: